Parma Workbook: Get Us Back In!

Resolving complex property claims with your insurer.

Presented at PARMA 2017, Anaheim, California

Note from the authors:

We developed this workbook as a guidepost for Risk Managers embarking on building loss claims. This book is based on our experiences – good and bad – to provide a logical approach, identify common pitfalls, share hard-earned lessons and help you fulfill your duties with more clarity, consistency and effectiveness.


This Workbook has been prepared for informational purposes for professionals in the insurance industry. It’s not legal advice and cannot be relied upon as legal advice. No liability is assumed with respect to the use of the information contained herein, nor shall the authors, or any employer or entity with which the authors are affiliated be liable for damages or loss resulting from its use, including but not limited to actual, consequential, or incidental damages, whether foreseeable or unforeseeable.

To the best of our knowledge, the information contained herein is accurate as of the date of publication; however, the authors and their affiliated employers/entities do not assume any liability whatsoever for the accuracy and completeness of the information provided herein. All information in this Workbook is provided “as is” with no guarantee of any kind and without warranty of any kind, express or implied. The hypothetical situations discussed herein are general in nature, and the suggested responses are not meant to be the only solutions to the issues raised and do not encapsulate the universe of possible responses. The Workbook is not to be regarded as providing an opinion about any individual claim as real-world claims will have intricacies not contemplated herein.

View the full document online or Degenkolb_Engineers_Parma2017_Online